The managed services market has boomed in the last decade and is expected to continue to grow exponentially in the following years. Currently, the global managed services market is valued at USD 152 billion. It doesn’t come off as a surprise, then, that dozens of managed service providers (MSPs) have emerged in the past couple of years.

Here’s your guide to what MSPs are and what they do.

workstation at an MSP company

What Is a Managed Service Provider?

A managed service provider is a third-party company responsible for managing and regulating a set of defined tasks for a business. It remotely delivers a range of day-to-day management services to businesses and helps them improve operational efficiency via strategic planning and execution.

An MSP may be tasked with a myriad of operational tasks that a business wishes to outsource. These tasks are typically applicable to the security, infrastructure, mobility, and networking of an enterprise. Organizations may outsource a certain operational task either partially or entirely to an MSP.


What Functions Does a Managed Service Provider Perform?

While a managed service provided may tackle a variety of tasks, the term typically applies to companies that offer outsourced IT support and related services. In particular, an MSP is usually tasked with:

  • Managing a company’s IT infrastructure
  • Delivering cybersecurity strategies to strengthen the IT systems and databases
  • Providing technical support to employees
  • Monitoring and managing a business’s user access accounts
  • Integrating and implementing cloud infrastructure solutions
  • Offering VoIP services


Why Should You Hire a Managed Service Provider for Your Business?

So, why should you consider opting for managed IT services for your business? An MSP can help your company in several ways.

Firstly, an MSP brings years of expertise and experience to the table. Because they offer specialized services, you can count on receiving accurate and reliable outsourced services. This helps ensure that you have minimum risks and liabilities and that you’re complying with the industry regulations and laws.

employee working in an office

Secondly, an MSP has access to the latest technologies and the most effective tools and resources to streamline your IT processes. This means that you get the best of the best and are at the same level as the leading businesses in your industry.

Finally, hiring an MSP can also drive cost savings. Most managed service providers accept an upfront fee and require monthly flat billing. As a result, you can dedicate a chunk of your monthly expenses to these services without worrying about unpredictable costs.

3i International provides excellent managed IT services to businesses across several industries. Our managed service providers offer 24/7 support and can be reached easily.

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