Responsive IT Support in Katy, TX

Posted by jproe On June 24, 2022

IT Consulting, Managed Services, and Information Security Provided by the Top IT Firm in Texas

Partner with our expert team for Katy IT support to eliminate technology struggles and growth challenges.

Many business owners leave their current IT company because of slow response, downtime issues, or confusing billing. We solve these problems with quick 24/7 help desk support, a nationwide support network, and flat-rate IT billing options.

We’ve earned a solid reputation as a top Managed Service Provider (MSP) in the DFW area. 3i has been offering remote and on-site IT support to hospitals, government agencies, retailers, financial institutions, small businesses, and more in the Katy, Texas area for years.

Regardless of your industry, the 3i team will bring you scalable and cost-effective technologies that evolve along with your business. You can rest assured that we take cybersecurity very seriously, as well. Rely on our team of cyber experts to help you meet and exceed industry specific regulations and avoid the fines and damages that come with data breaches or ransomware.

Read on to learn more about our Katy IT services:

Managed IT Services
We provide a wide range of outsourced IT services and always build our solutions around your specific needs. You can sit back and enjoy the peace of mind that comes with remote and in-person IT support from our technicians. Response is always fast and knowledgeable to make sure your challenges are resolved quickly. It’s time to put the best IT support in Texas on your side.

Helpdesk and Support

Customer service is a top priority for every client. If your current IT department or provider is letting you down, there’s a good chance their response times and level of knowledge are part of the problem.
Outsourced IT providers must keep up with the dynamic nature of business technology and IT demands. If your provider isn’t able to keep up, it’s difficult to trust them with all of your IT needs.
3i keeps your business running smoothly with a 24/7 help desk, app support desk, network support engineers, cybersecurity response, and an intuitive IT service ticketing system.

Cloud and Remote Employee Services

More and more organizations are looking for remote work solutions in the current business tech landscape. You need a reliable means to empower your business for off-site work that’s secure and always available. Thanks to the power of secure cloud, our remote workforce solutions can give you the communication, productivity, and collaboration tools needed to keep your business thriving no matter where your employees are. As many businesses are learning post-pandemic, the remote work model gives you access to cost savings along with boosted productivity and job satisfaction.

Cyber Security

Malicious threats are only increasing and showing no signs of stopping. One of the most important responsibilities of your IT provider is cybersecurity to keep you safe from this rising tide of cyber risk. 3i follows current IT security best practices and utilizes a Zero Trust approach to keep your data and network safe from bad actors.

There’s no better way to avoid spyware, malware, ransomware, and other sophisticated cyberthreats than to partner with 3i.

vCIO

The right IT partner can help you reach the full potential of your business. Virtual Chief Information Officer services help you streamline and optimize your business technology from a strategic standpoint. While an in-house CIO can be too costly or inefficient for many organizations, you don’t have to lose out on the benefits of having strategic technological guidance and innovation at your fingertips. Working with 3i gives you access to vCIO services when you need them and at a fraction of the cost of hiring someone to fill the position internally.

Every modern organization runs into IT problems from time to time. When trouble hits, you need support in your area that you can count on. And you need those benefits at a price that fits your budget.

That’s where the managed service provider model comes to the rescue. With an MSP partnership, our team will manage your entire IT landscape for a fixed monthly cost, keeping you running and secure. We take care of your IT needs at a strategic level as well so you can grow and scale your business easily and without major capital IT expenses.